Tandlægerne Gaunø og Nielsen
According to our open methodology, this clinic scored 50.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #17 of 20 ranked clinics · Last checked: 8 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#1750.6/100
- Best for Expats#1741.5/100
- Best for Dental Implants#1746.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1754.6/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Only local anaesthesia is priced. [s3]
Summary
Independent practice on Vesterbro in central Aalborg with a dated, itemised own price list and a named three-dentist team led by owner Kristina Nielsen.
Strengths
- Information Transparency: 16 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Communication & Service: 0 of 3.5 verifiable points (missing: whatsApp / LINE available; convenient opening hours)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed The site's own /team/ page names three dentists - Kristina Nielsen (tandlaege og klinikejer, qualified Aarhus University 2005, at the clinic since 2009), Sofie Gro Hansen and Maria Danmark - plus two hygienists, two assistants and an apprentice, each with an individual staff page. [s4] | 3/3 |
| ✗ | Dentist specializations listed [s1] | 0/2 |
| ✓ | Real clinic photos Verified visually on the clinic's Google place page on 2026-09-08: the lead photograph is the practice's own reception — the curved white desk, the corridor to the surgeries with the clinic's monogram on the wall, artwork, and a wall-mounted screen carrying the «Gaunø Nielsen» logo. Premises and signage of this clinic on its own claimed profile. [gmp1] | 2/2 |
| ✓ | Service list published Own navigation lists Parodontose, Tandoperationer og tandudtrækninger, Tandbro og tandkrone, Bideskinne, Plastfyldninger, Behandling af patienter med tandlægeskræk, Tandimplantater. [s2] | 3/3 |
| ✓ | Clear contact details Phone number and a contact/booking page are published and match the Behandlingsstedsregisteret and Google Maps listings. [s1] | 2/2 |
| ✗ | English website version No English nav link found in the pages actually read. [s1] | 0/2 |
| ✓ | Address and map published Address published on the clinic's own site, matches the Behandlingsstedsregisteret extract and the Google Maps place record; a "find vej"/map link is provided. [s1] [reg] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Own /priser page publishes a dated fee list (effective from 01.04.2026, covering treatments not fixed by the national insurance agreement): fillings, crowns, root canal, bridges, wisdom-tooth surgery, local anaesthesia, post/core, implants, bite splint, insurance certificate. [s3] | 3/3 |
| ✗ | Cleaning price listed Cleaning is a statutory fixed-price item and the page explicitly defers to an external Tandlægeforeningen link for it rather than publishing a clinic-set figure. [s3] | 0/2 |
| ✓ | Filling price listed Flerfladet plastfyldning 1,495-2,500 kr. [s3] | 2/2 |
| ✓ | Crown price listed Krone 6,500-7,000 kr. [s3] | 2/2 |
| ✓ | Implant price listed Implantat 13,000-14,000 kr. [s3] | 2/2 |
| ? | Consultation price listed No standalone consultation/exam fee line found on the price page. | 0/2 |
| ? | X-ray / imaging price listed X-ray appears only bundled into a post/core procedure price ("inklusiv 2 røntgenbilleder"), not as a standalone priced line. | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Read live on the place page in a browser on 2026-09-08. Unchanged from the automated reading of 2026-09-07. The star histogram — 11 five-star, 1 four-star, 0 three-star, 0 two-star and 2 one-star — sums to 14, matching the 14 in the place-page header exactly, and its weighted mean 4.357 reproduces the published 4.4. [gm1] [gmp1] | 3/6 |
| ◐ | Google review volume Read live on 2026-09-08 from the place-page header, and the star histogram sums to the same figure. The card carried no count before this pass: the automated map method used in the initial data collection returns the rating but never the review count on this listing, which is why it was queued for a manual browser check. [gmp1] | 0.5/3 |
| ✓ | Review recency The newest review visible is 1 week old, which proves the within_3_months bucket and no better. Visible dates: two entries at 1 week, one at 1 year, two at 2 years (one edited) and three at 6–7 years. Sample: the eight reviews Google Maps renders on the place page in its own relevance order — the "Newest" sort does not open to automation, so a review more recent than the newest one visible may exist. [gmp1] | 3/3 |
| ? | Clinic responds to reviews 4 reviews from the last 24 months were read on the Google listing, none with an owner reply, too few to say the clinic does not answer reviews (read 2026-10-05). | 0/2 |
| ✗ | No recurring complaints Two of the eight visible reviews are one-star, both were posted in the same week as this reading, and both make the same complaint: the way the practice's front desk treats a patient in difficulty. One describes «very rude and unethical staff», a named receptionist who the reviewer says degrades international patients, told her she was blaming the receptionist for the Danish system's lack of acute dental services, and flatly refused to give her name when asked; the rest of that account is cut off at Google's truncation, which cannot be expanded. The other says the reviewer «left the place in a very painful state and when I called in they laughed at me», and that the receptionist told her not to come back. Two readable negatives sharing one theme is the methodology's threshold for a positive finding, and neither has been answered — nothing on this profile has. One- and two-star ratings together are 2 of 14, 14.3 % of a small base, and the finding rests on the shared theme rather than on the share. Sample: the eight reviews Google Maps renders on the place page in its own relevance order — the "Newest" sort does not open to automation, so a review more recent than the newest one visible may exist. [gmp1] | 0/2 |
| ✓ | No suspicious review patterns Judged on the histogram shape, the spread of dates, the variety of reviewers and the wording, on 2026-09-08. The distribution 11/1/0/0/2 on a base of fourteen is thin and two-sided rather than manufactured. Its one notable feature is a negative rather than a positive concentration — both one-star ratings arrived in the same week, which is what happens when two patients have a bad week at a practice, not what review inflation looks like. The eleven five-star ratings accumulated across seven years, name five different members of staff (Kristina, Hanne, the hygienist Lone, the receptionist), and include accounts written in English by international students; the owner engages with none of them. Nothing here is a manipulation signature. [gmp1] | 2/2 |
| ✓ | Active Facebook presence The clinic's own Facebook page (Vesterbro 59, with the clinic's phone, linked from its website) is active: latest post 2026-06-22, 16 reviews (checked 2026-10-02). [tandlaegerne-gauno-og-nielsen-aalborg-fb] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Tandlægerne Gaunø og Nielsen Aalborg" and "Gaunø og Nielsen"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [tandlaegerne-gauno-og-nielsen-aalborg-tripadvisor] [tandlaegerne-gauno-og-nielsen-aalborg-tripadvisor-2] | 0/0.5 |
| ✗ | Other review platforms No profile on Trustpilot (checked 2026-09-07), WhatClinic or Dental Departures (checked 2026-10-02). [tp1] [tandlaegerne-gauno-og-nielsen-aalborg-g6] [tandlaegerne-gauno-og-nielsen-aalborg-g6-2] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-ray included as part of a priced post/core procedure. [s3] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s3] | 2/2 |
| ? | Orthodontics | 0/2 |
| ✓ | Oral surgery Tandoperationer og tandudtrækninger listed and priced. [s2] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available No WhatsApp/LINE contact channel found on the clinic's own site; phone and web contact form only. [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✗ | Convenient opening hours Published hours are Mon 08:00-17:00, Tue-Wed 07:30-16:00, Thu 08:00-16:00, Fri 08:00-14:30, closed at weekends - no evening or weekend opening. [s4] | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Denmark", "English speaking dentist Denmark", "dental implants Denmark", "emergency dentist Denmark", "Denmark dental clinic for expats".
| ✗ | Mentioned for: best dentist Denmark Own domain does not appear in the top results for "best dentist Aalborg" (canonical AI-visibility pass, web search, 2026-09-07) [av4] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Denmark Own domain does not appear in the top results for "English speaking dentist Aalborg" (canonical AI-visibility pass, web search, 2026-09-07) [av4] | 0/1 |
| ✗ | Mentioned for: dental implants Denmark Own domain does not appear in the top results for "dental implants Aalborg" (canonical AI-visibility pass, web search, 2026-09-07) [av4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Denmark Own domain does not appear in the top results for "emergency dentist Aalborg" (canonical AI-visibility pass, web search, 2026-09-07) [av4] | 0/1 |
| ? | Mentioned for: Denmark dental clinic for expats The "dental clinic for expats" query was run by the AI-visibility pass only for the first research city per country (Copenhagen); not run for this city. | 0/1 |
| ✓ | Structured data on website schema.org JSON-LD present in the page source (WebSite, WebPage, ImageObject, Article, Person); re-checked 2026-09-07 on a fetch that passed the host's intermittent browser-check. [s1] | 1.5/1.5 |
| ✓ | Google indexing quality Own domain ranks #1 for a web search of "<clinic name>" + city (opnxng.com, 2026-09-07). [giq1] | 2/2 |
| ✓ | Dedicated service pages Seven separate treatment pages (tandimplantatbehandling, tandbro-og-tandkrone, tandkodsbetaendelse, tandoperationer-og-tandudtraekninger, plastfyldninger, bideskinne, tandlaegeskraek). [s2] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: Tandlaegerne Gaunoe & Nielsen ApS - registered treatment site (Tandlaegepraksis, Odontologi, private), SOR-ID 991181000016008, CVR 40912789, P-nr. 1025204499, Vesterbro 59, 1, 9000 Aalborg. (Behandlingsstedsregisteret bulk XLSX extract, snapshot 2026-09-07. Re-parsed independently on 2026-09-07 from a fresh download (19,913 data rows): CVR 40912789 returns exactly one row.) [reg]
Dentists & professional licences
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Clinic responds to reviews
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- AI & Search Visibility: Mentioned for: Denmark dental clinic for expats
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://aalborgtandlaege.dk/ |
|---|---|
| Phone | +45 98 13 33 65 |
| https://www.facebook.com/tandlaegernevesterbro59/ | |
| Google Maps | Map listing |
| Address | Vesterbro 59, 9000 Aalborg, Denmark |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s2 | https://aalborgtandlaege.dk/foerste-gang-paa-klinikken/ | New-patient info page: navigation, service categories | 2026-09-07 |
| s3 | https://aalborgtandlaege.dk/priser/ | Dated own fee list | 2026-09-07 |
| s1 | https://aalborgtandlaege.dk/ | Clinic domain (homepage fetch intermittently blocked by an HTTP 454 Simply.com browser-check this pass; contact details cross-confirmed via the price and info pages) | 2026-09-07 |
| gm1 | https://www.google.com/search?tbm=map&q=Tandl%C3%A6gerne%20Gaun%C3%… | Automated Google Maps place lookup: rating 4.4, geo, phone (listing name "Gaunø & Nielsen Dentists") | 2026-09-07 |
| reg | https://stps.dk/Media/639243635597993482/behandlingsstedsregister-0… | Behandlingsstedsregisteret bulk XLSX, snapshot 2026-09-07 | 2026-09-07 |
| av4 | search:best dentist Aalborg | Canonical AI-visibility pass visibility check (web search) | 2026-09-07 |
| giq1 | search:"Tandlægerne Gaunø og Nielsen" Aalborg | Web search name+city indexing-quality check: own domain rank 1 | 2026-09-07 |
| s4 | https://aalborgtandlaege.dk/team/ | Team page: named dentists, hygienists and assistants with individual staff pages; published opening hours | 2026-09-07 |
| autreg1 | https://autregwebservice.stps.dk/api/AutReg/GetHealthProfessionals?… | Autorisationsregistret REST API: all 230 valid Tandlaege authorisations named Nielsen; exactly one Kristina Nielsen, AuthorizationID 06NLQ, AuthorizationValid true | 2026-09-07 |
| autreg2 | https://autregwebservice.stps.dk/api/AutReg/GetHealthProfessionals?… | Autorisationsregistret REST API: Sofie Gro Hansen, AuthorizationID 0D6PT, authorised 2019-06-28, AuthorizationValid true | 2026-09-07 |
| autreg3 | https://autregwebservice.stps.dk/api/AutReg/GetHealthProfessionals?… | Autorisationsregistret REST API: Maria Baekkely Danmark, AuthorizationID 0G6QB, authorised 2024-06-28, AuthorizationValid true | 2026-09-07 |
| tp1 | https://dk.trustpilot.com/review/aalborgtandlaege.dk | Trustpilot has no profile for the clinic's domain (HTTP 404, checked 2026-09-07) | 2026-09-07 |
| gmp1 | https://www.google.com/maps/place/x/@57.0471315,9.9143612,17z/data=… | The clinic’s Google Maps place page, opened in a real browser on 2026-09-08. The Reviews tab (this URL) gives the headline rating, the review-count header, the five star-histogram buckets read whole from their accessibility labels, and the eight most-relevant reviews with their star values, dates, text and owner replies; the sibling Overview URL https://www.google.com/maps/place/x/@57.0471315,9.9143612,17z/data=!4m5!3m4!1s0x464932f4c54e3c0f:0xd2fb7a208bdc1fe7!8m2!3d57.0471315!4d9.9143612?hl=en gives the listing name, address, telephone, website, business category, the published opening week and the lead owner photograph. The listing opens as «Gaunø & Nielsen Dentists», category Dentist, at Vesterbro 59, 9000 Aalborg, telephone +45 98 13 33 65, website aalborgtandlaege.dk — the identifiers the card itself carries, so the place identifier resolves to this practice and not to a neighbour. | 2026-09-08 |
| tandlaegerne-gauno-og-nielsen-aalborg-g6 | https://www.whatclinic.com/sitemaps/sitemap-brochure-0.xml | WhatClinic: its clinic-profile sitemaps (25 dentist profiles in Denmark), read 2026-10-02: no profile of this clinic | 2026-10-02 |
| tandlaegerne-gauno-og-nielsen-aalborg-g6-2 | https://www.dentaldepartures.com/ | Dental Departures: its clinic search for Denmark, read 2026-10-02, returns no Danish location (the country is not covered) | 2026-10-02 |
| tandlaegerne-gauno-og-nielsen-aalborg-fb | https://www.facebook.com/tandlaegernevesterbro59/ | Facebook page "Tandlægerne Gaunø & Nielsen" (Aalborg) read on 2026-10-02; address Vesterbro 59, Aalborg, Denmark, 9000; phone +45 98 13 33 65; website https://aalborgtandlaege.dk/; 487 followers; 96% recommend (16 reviews); latest post 2026-06-22 | 2026-10-02 |
| tandlaegerne-gauno-og-nielsen-aalborg-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "Tandlægerne Gaunø og Nielsen Aalborg" (3 places, 4 attractions, 5 hotels), none of them a dental practice in or near Aalborg; 12 suggestions for "Gaunø og Nielsen" (3 places, 4 attractions, 5 hotels), none of them a dental practice in or near Aalborg; no listing for this clinic | 2026-10-05 |
| tandlaegerne-gauno-og-nielsen-aalborg-tripadvisor-2 | https://aalborgtandlaege.dk/ | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-05 | Reputation check 2026-10-05 on the clinic's Google listing (10 reviews read): nothing settled; owner replies to reviews left unassessed. |
| 2026-10-05 | Facebook presence checked on 2026-10-02: the clinic's own page is active (latest post 2026-06-22). |
| 2026-09-29 | Corrected 2026-09-29: clinic responds to reviews now unverified: only 8 reviews were checked for owner replies. |
| 2026-09-08 | Checked by hand in a browser: the clinic’s Google Maps place page was opened in a real browser and read on both its Reviews and Overview tabs. Recorded from it: the rating re-verified against the star histogram, the review count (previously unknown — the automated map method never returned it), the histogram itself (11/1/0/0/2 = 14, weighted mean 4.357), review recency, the owner-reply state, the complaint reading and the manipulation reading from the eight most-relevant reviews, the lead owner photograph. Fields this pass did not measure are untouched. |
| 2026-09-07 | Adversarial verification: the team roster the previous pass was blocked from reading (the host answers automated requests with an intermittent browser-check) was read on a re-fetch, so dentistNamesListed moved from false to true and three dentists were identified and verified in the Autorisationsregistret; schema.org markup confirmed present, which also cleared a null value that carried a source; seven dedicated treatment pages and the published opening hours added; Trustpilot absence recorded; the licence value now carries the SOR-ID and P-number. |
| 2026-09-07 | Initial research pass: Behandlingsstedsregisteret licence match, live automated Google Maps rating/geo, price and new-patient info pages read; the clinic's named-dentist team page could not be confirmed because the host intermittently answers automated requests with a browser-check (HTTP 454) — queued for a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.